Smartphone is changing the business activities in today's world

   

The birth of smartphone around a decade ago has given a tremendous impact to the world and how businesses do things.Mobile phone industry has started with the ATUR satellite phone, followed by the Motorola phones, Nokia phones, the Blackberry and the touch screen innovation by Apple with their iphone. Smartphones is part of mobile computing where it is literally can be called as a mini computer. Smartphones has allowed workers to be more mobile, flexible, efficient and productive in performing their day-to-day activities. Workers now can access their emails from their smartphones and communicate with colleagues via instant messaging services such as WhatsApp, WeChat,Telegram an many others. This creates a more efficient working environment and a more productive organisation. A lot of documents are shared on-line and it has created a paperless or a greener environment. In a global business world, there are many companies that set up their businesses overseas and with smartphones, communication between the Headquarters staff in London and local office in Kuala Lumpur will be much easier and cheaper. A quick meeting via video conferencing using apps such as Skype or FaceTime is common and essential in helping executives makes decisions.
     Smartphones technology has also encourage the development of ICT in the world. In Malaysia, the government has put in initiatives to encourage the development of software and IT technology services via Digital Malaysia, MDEC and SKMM. It also has spur the growth of telecommunication industry with more telco offering broadband or internet services. The advances of this technology has also raise the issues of cloud computing and big data in the world. Rapid growth of e-commerce where more on-line business available and the focus of today's organisation. This can be seen where more on-line shopping portals such as Amazon,ebay,Zalora and mobile banking apps by banks such as Maybank2u, Cimb Clicks and many more.
     However, smartphones has social impact to individuals and the society. Most people are addicted or as if programmed to check their smartphones first thing when the wake up in the morning. Addiction to Facebook or WhatsApp can make a person more individualistic and acquire less hand-ons skills due to the high reliance on smartphone technology.